Sports Motorcycle Korea
152, Sehwa Bldg, Hannam-dong, Yongsan-gu,
Seoul,
Korea 04410

+82-2-790-0999

ghna@ktm.co.kr

In order to ensure quick processing of your enquiry, we politely request that you contact your authorised KTM dealer directly.

The dealer can help you as a competent contact person with regard to the following matters:

  • Product information/prices (vehicles, PowerWear, PowerParts)
  • availability (vehicles, PowerWear, PowerParts)
  • warranty/goodwill.

Use our dealer search facility to find the locations of your nearest KTM dealers and their contact data.

Find a KTM Dealer

For other enquiries, please click the button

CONTACT

FAQ

We think every question is worth answering. Here you will find answers to the most frequently asked questions. We have compiled a list of answers to frequently asked questions about:

In case your question is not answered properly, please jump directly to our contact form.

TECHNICAL CUSTOMER SERVICE

  • WHERE DO I FIND MY NEAREST AUTHORISED KTM DEALER?
The best way is to use our dealer search. FIND A KTM DEALER
    • HOW CAN I CHECK SERVICE ENTRIES?

    The KTM Service check is available to you on our website for this purpose.

    • WHERE CAN I GET A CERTIFICATE OF DELIVERY FOR MY VEHICLE?

    The transfer dealer is obligated to provide the certificate of delivery upon delivery to the customer.

    • WHERE DO I FIND SERVICE AND MAINTENANCE SCHEDULES FOR MY VEHICLE?

    In your Owner's Manual or as a printout from KTM Dealer.Net via KTM Dealer. Find a manual

    • WHERE CAN I GET A REPLACEMENT FOR MY OWNER'S MANUAL?

    You can download current Owner's Manuals for a specific model from this website. Older KTM Owner's Manuals from before model year 2000 can be downloaded as a printable PDF version by any KTM dealer from the KTM Dealer.Net.

    • WHAT DOES THE KTM WARRANTY COVER?

    For vehicles bought before March 2020, you can find the warranty conditions in your service booklet. For vehicles bought after this point in time, the warranty conditions can be found on the delivery certificate. 

    • WHO IS AUTHORISED TO PERFORM WARRANTY WORK?

    The KTM manufacturer's warranty is valid worldwide; any authorised KTM dealer is entitled to perform warranty work. 

    • HOW LONG IS THE GUARANTEE PERIOD FOR MY VEHICLE?

    The length of the guarantee period is stated in the certificate of delivery. If you would like to have the KTM guarantee for street models extended, you can find further information here!

    • IS THE KTM MANUFACTURER'S WARRANTY STILL VALID AFTER THE MOTORCYCLE HAS BEEN SOLD?

    Yes, the KTM manufacturer's warranty is specific to a particular motorcycle and can be transferred to a new owner. Registration can be performed by any KTM dealer.

    You also have the option of registering the transfer of ownership using the "Address or Owner Change" card in the service booklet. Please send it to the KTM representative in your country.

    • HOW DO I FIND OUT IF MY VEHICLE IS AFFECTED BY A RECALL CAMPAIGN?

    In case of a recall, each vehicle owner of an affected vehicle will be contacted by KTM (or the respective national government authority) and requested to make a workshop appointment.

    In addition, you will see a request to contact your dealer at Service query in the case of an open recall.

    • HOW CAN I FIND OUT IF THERE ARE TECHNICAL UPDATES FOR MY KTM?

    Every authorised KTM dealer can look up the vehicle's history in the KTM Dealer.Net; open updates are shown and can be carried by out by any authorised KTM dealer.

    • WHERE CAN I SEE THE SERVICE INTERVALS FOR MY KTM?

    You will find information on the recommended service intervals for your motorcycle here.

    • WHICH FUEL CAN I USE TO OPERATE MY KTM?

    You will find information on the recommended fuel for your motorcycle here.

    • WHERE DO I FIND INFORMATION ABOUT HOMOLOGATION, ABE AND TÜV CERTIFICATION?

    For any questions on these topics, please contact a KTM dealer.

     

    KTM PRESS

    •  PRESS

    Our Public Relations department will gladly provide you with press information on the KTM model range, KTM PowerWear and PowerParts. You will find the KTM Press Area here.

    Print-ready graphic material from all areas of KTM is available online from our official image database http://media.ktm.com

     

    SPARE PARTS / POWERPARTS / POWERWEAR

    •   WHERE CAN I GET INFORMATION OR A CATALOGUE FOR KTM POWERPARTS / POWERWEAR?

    You will find the current PowerWear collection here.
    You will find the current PowerParts here.

    • I HAVE A QUESTION ABOUT THE FUNCTION AND INTENDED USE OF POWERWEAR CLOTHING. WHO CAN I ASK?

    Please contact the KTM dealer in your area. You will find information and detailed product descriptions in the PowerWear section or at this link.

    • WHERE CAN I BUY OR ORDER KTM SPARE PARTS / POWERPARTS / POWERWEAR?

    Please contact the KTM dealer in your area.

    • WHERE DO I GET SPARE PARTS CATALOGUES AND REPAIR MANUALS?

    Please contact the KTM dealer in your area.

    • WHERE CAN I FIND INFORMATION ON THE AVAILABILITY AND PRICES OF KTM SPARE PARTS / POWERPARTS / POWERWEAR?

    Please contact the KTM dealer in your area.

    • I HAVE A COMPLAINT REGARDING KTM SPARE PARTS/POWERPARTS/POWERWEAR. WHO CAN I CONTACT ABOUT THIS?

    Please contact the KTM dealer in your area or the dealer that you bought the product from.

    • HOW DO I FIND THE CORRECT KTM SPARE PARTS/POWERPARTS/POWERWEAR ARTICLE NUMBER?

    You will find PowerParts/PowerWear article numbers either on our website on the PowerParts/PowerWear web pages, in the respective catalog, or you can enquire at any KTM dealer. You can search for the article numbers for KTM Spare Parts at KTM dealer.